Shipping & Returns
COVID-19 UPDATE: Please note, due to high demand your orders may take a few extra business days to arrive.
Free Shipping within NZ on orders over $100. Please allow 1-2 days for your order to be processed as some items are made to order. Delivery time is usually 2-3 days depending on your location. Rural areas may take a little longer.
We have a flat shipping rate of $7.00 NZ wide for urban areas. Rural areas will be $10.00.
Where we can, we will endeavour to use eco friendly packaging to send your purchases to help minimise the impact on our environment.
ReturnS or ExchangES
Should a product arrive not as you expected, simply contact us by phone or email within 10 working days.
All products must be returned in an undamaged, as-new condition with labels and product swing tags attached. Any item returned that does not meet these criteria will be returned to the customer and a refund may be declined.
Please make sure your return is easily identifiable with your name and bank account number attached and a copy of your invoice so that we can quickly and easily refund your returned item/s as soon as they are received.